Shipping and returns

About shipping orders

All purchases made in our store are verified by our staff before being accepted. Once the stock has been checked we will contact you to confirm the order

Returns

Changes or returns can result from two types of reasons:

· Those who by circumstances such as an error in the selection of size,a change of taste after purchase,.... Etc.

· Those motivated by "tara or defect" in the item or product.

In the first case the term of the exchange or return is 15 DAYS. The return may be made by Post Office or by the means that the customer deems appropriate being the expenses borne by the customer.

The return package must contain the order number, name and address of the customer. The products will be returned in their original packaging.

The customer will have at his disposal an VALE, without expiration, for the value of the purchase, not including shipping costs.

In the second case, when the change is motivated by tare or defect, the trade is obliged to repair that tare or defect, and if it is not possible its repair would be forced to replace it with an item or product of identical characteristics. If the latter were not possible the trade would proceed to the return of the money

To make returns you must communicate by sending an email to info@lsabateria.com or by calling 931575913